Shipping and Delivery Policy for ghartailor.com
- Processing Time: a. Orders are typically processed within 1-3 business days after payment confirmation, unless otherwise specified. b. Custom-made or personalized items may require additional processing time, and customers will be notified accordingly.
- Shipping Methods: a. We offer standard and expedited shipping options. b. The shipping method chosen during checkout determines the delivery timeframe.
- Shipping Rates: a. Shipping rates are calculated based on the weight of the order and the destination. b. Customers can view the shipping cost before finalizing the purchase during the checkout process.
- Delivery Timeframes: a. Delivery times vary depending on the shipping method selected and the destination. b. Estimated delivery times are provided during the checkout process and are subject to change due to unforeseen circumstances such as weather conditions or customs delays.
- Tracking Information: a. Once the order is shipped, customers will receive a confirmation email with tracking information. b. Customers can track their order using the provided tracking number through our website or the designated shipping carrier’s website.
- International Shipping: a. We offer international shipping to select countries. Additional customs fees, taxes, and duties may apply and are the responsibility of the recipient. b. International delivery times may vary due to customs processing.
- Undeliverable or Returned Packages: a. In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges. b. If a package is undeliverable for reasons beyond the customer’s control, we will work with the customer to find a resolution, which may include reshipment or a refund.
- Lost or Stolen Packages: a. We are not responsible for lost or stolen packages after they have been confirmed as delivered by the shipping carrier. b. Customers are encouraged to contact the shipping carrier directly to resolve issues related to lost or stolen packages.
- Contact Information: For any questions or concerns regarding shipping and delivery, please contact our customer support team at support@ghartailor.com.
Please carefully read and understand our Shipping and Delivery Policy before placing an order. By using our services, you acknowledge and agree to the terms outlined above. This policy is subject to change, and the latest version will be posted on our website.
